Argent - “Delivering excellence through Tabs FM Systems”

Argent are at the cutting edge of information management for our customers and we have in place the system to give the client direct access to the information on his contract .I.E the progress of the maintenance ,call outs and repairs.We have set out below more about the software and its function for your perusal .

As the saying goes, “to manage, you must first monitor”. This approach is highly relevant and one we have strived to embrace by integrating the Tabs FM advanced Computer-Aided Facilities Management (CAFM) software system into our organisation. Assisted by a vast array of management tools, the Tabs System supports our day-to-day processes by presenting to our clients a global window into Argent's operations, helping us to deliver an efficient and excellent service.

What is Tabs?

The Tabs System is a multi-module PC software application that extends across Web and Mobile technology. With its focus specifically on maintenance and resource management, the interlinking modules offer an extensive range of features and managerial tools. With a foundation of two decades of considered development, and supported by a powerful database, the Tabs system is a tried and tested solution for Service Providers and Facilities Managers.

Customer Service Benefits

Through the use of intelligent Web-Based technology, Tabs Systems empower our clients to report and monitor defects 24/7, using a clear, user friendly interface.

We have deployed Tabs Mobile Systems to our team of engineers, which allows us to respond quickly and accurately capture task response/completion information whilst in the field.

In addition to this, Tabs Systems enable us to precisely record/track our client's assets as well as schedule planned maintenance service visits. These pre-planned service tasks are delivered to our engineer’s handheld devices to ensure completion within required timeframe, preventing potential asset malfunction which could result in down time for our client’s operation.

Our performance affects your performance

By employing a software application to monitor internal processes, we can manage performance in accordance with agreed SLA’s/KPI’s, ensuring any vulnerable areas are quickly identified and rectified with minimal interruption experienced by our clients.

Tabs Systems enable Argent to offer industry leading service from Major Projects to routine maintenance tasks.

For more information regarding the Tabs FM CAFM software application, please visit www.tabsfm.com